Patrol and control
Plan how mobile staff communicate with a control point or supervisor during a shift.
All sectors
Radio communication for Security & Surveillance
Security teams need communication practices that support their procedures and responsibilities. Plan around patrol areas, control points, roles and escalation protocols.
Built around your operationIn the day-to-day
Give teams a clear line for routine updates.
Security and surveillance operations can involve patrol staff, control rooms, supervisors and venue teams working across different areas. Two-way radio communication may support operational check-ins, but it does not replace formal security procedures or guarantee coverage. Build the plan around the organisation’s protocols and site conditions.
Where communication helps
Start with the moments that need a clear call.
A radio plan is most useful when it reflects the real jobs, work areas and handovers your people manage.
Venue coordination
Connect authorised security roles with the wider operations team, including discreet guest-facing work.
Incident escalation
Keep radio use aligned with documented escalation, reporting and emergency procedures.
A practical starting point
What to bring to the conversation.
Share a few details about the operation. Equipment, coverage and availability can then be checked against your specific requirements.
Map patrol areas
Identify boundaries, levels, public areas, control locations and known signal obstacles.
Define permissions
List authorised radio users, call conventions and who can request support.
Review the operating plan
Confirm procedures, privacy obligations, record keeping and emergency communication methods.
Plan around your people and place
Let’s talk through communication for security & surveillance.
Start a conversation
Let’s find the right radio setup.
Planning for a site, fleet or event? Share a few details and explore a setup shaped around the way your team works.